Returns & Exchanges
We want you to feel safe and confident in the water with Restube; if you are not completely satisfied, you can return your unused gear within 30 days for a full refund. Please ensure all safety triggers and CO2 cartridges are intact and in their original packaging.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the Restube device and all original accessories into the shipping box, ensuring the safety pin is secured to prevent accidental inflation.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our technical team verifies the device is in its original condition, we will process your refund to the original payment method within 5-7 business days.